The Global Strategic Solutions (GSS) team, formerly DOCS, at ICON is one of the drug development industry's leading functional service providers (FSPs), with offices across the globe. Being international, we have a large team of talented professionals, helping us to make a difference and improve patient outcomes. Among the team are Clinical Research Associates (CRAs) who are responsible for the safety and proper conduct throughout a clinical trial, among many other things. 

We spoke to Christina, who is a CRA with the GSS team in Australia. She first joined the company in 2018 and has since been promoted from a CRA I to a CRA II. She tells us that her development and career aspirations have been greatly supported by the ICON management team. Christina is eager to progress into a Senior CRA role and says that her line manager is continuously supporting her to take on the extra responsibilities that will help her achieve this goal.  

It’s not only the management team who Christina enjoy working with, but it’s the entire GSS team. 

She explains that everyone has helped to create a collaborative environment and a warm culture that is really welcoming. They are never afraid to ask each other questions and help each other out and Christina tells us that this makes GSS a really great team to be a part of.  

Why join the GSS team at ICON?

Working at ICON is more than a job, it’s a calling for people who care and are passionate about improving patients’ lives. At ICON, we care about our people and your passion, you are key to our success. We aim to provide an open and friendly work environment where we empower our people and provide them with opportunities to develop their long-term career. 

It takes courage to move from one job to another, the process involves careful consideration. Reach out and have the conversation that would change your life and the lives of our patients. Our team of recruitment experts will provide the information you need in making the right decision.  

At ICON, you will have the opportunity to work with one of the global top 20 pharmaceutical companies, working on novel therapies that deliver real impact. If you want a career with a difference, ICON is the place for you. If you’re ambitious and are ready to develop your long-term CRA career then view our current CRA jobs and get your application started.