Functional Service Provision
Careers with ICON Strategic Solutions, formerly DOCS
Find out moreDeep analytical insight
Our data analytics experts and visualisation platform give you deep insight into all aspects of your pipeline, enabling you to compare the performance of providers and see where the real value lies.
Our capabilities
The Global Strategic Solutions team at ICON, formerly DOCS, is a global leading provider of Functional Service Provision (FSP) for a reason. We offer a range of FSP models that drive the most efficient functional design for your organisation. We bring a suite of capabilities, expertise and technology to augment your operations, increase R&D efficiencies and improve the quality of portfolio and patient outcomes. We have deployed more than 60 FSP solutions across all major functions from clinical monitoring and project management through data management, statistical programming and beyond.
ICON FSP experience
60+
FSP partnerships13,000+
Employees90+
Countries
Solutions
We bring operational strategies that leverage ICON’s experience and technology to augment your capabilities, increase R&D efficiencies and improve site engagement to access patient populations and deliver to timelines and milestones.
Our offering includes a range of globally scalable FSP solutions that are customised to provide support where and when you need it. We have significant experience in providing bespoke FSP solutions, particularly in:
- Clinical monitoring
- Data management
- Project management
- Biostatistics and programming
- Study start-up and regulatory
We have over 700 roles open globally right now
See our available roles- Deep analytical insight Our data analytics experts and visualisation platform give you deep insight into all aspects of your pipeline, enabling you to compare the performance of providers and see where the real value lies.
- Organisational designWe bring our ideas, experience and tools to design lean, flexible and strong operational structures, delivering cost savings year-on-year.
- Technology-led innovationWhatever your challenge, we have the right technology, like FIRECREST, our digital solution supporting investigator training with demonstrated results including 40% fewer protocol deviations.
Deep analytical insight
Our data analytics experts and visualisation platform give you deep insight into all aspects of your pipeline, enabling you to compare the performance of providers and see where the real value lies.
Organisational design
We bring our ideas, experience and tools to design lean, flexible and strong operational structures, delivering cost savings year-on-year.
Technology-led innovation
Whatever your challenge, we have the right technology, like FIRECREST, our digital solution supporting investigator training with demonstrated results including 40% fewer protocol deviations.
Key benefits
- Portfolio-level analytics including monitoring of metrics, reporting and training through FIRECREST and ICON University
- Centralised hub solutions, onshore, nearshore or offshore (e.g. eTMF, CTA, Risk Based Monitoring)